Refund/Cancellations

  • Order Cancellation
    • You may cancel your order within one working day of placement.
    • After one working day, cancellation may not be possible.

  • Sale and Offer Orders
    • Items bought during a sale or with a coupon are non-refundable.
    • We will issue a credit note equal to your payment.

  • Refund Process
    • Prepaid orders (bank transfer, card, UPI) will be refunded in full to the same method.
    • Allow up to seven working days for refund to appear.

  • International Orders
    • Defective items only: contact us with clear photos or videos within five days of delivery.
    • Replacement or refund is not available for other issues.
    • Any order delivered outside India cannot be replaced.
    – Contact us within 48 hours of delivery with proofs.
    – Ship the item back to our India office for review.

  • Exchanges
    • No refunds or returns once a product is sold.
    • To request an exchange, contact anukiofficial@gmail.com or WhatsApp +91 7799707486.
    • Exchanges are reviewed case by case and may require you to cover return shipping.
    • Item must be unused, in original packaging, with tags intact.

  • Non-Returnable Items
    • All sale items and coupon purchases are non-returnable, non-refundable and non-exchangeable.

  • Contact Us
    • Email: anukiofficial@gmail.com
    • WhatsApp: +917738156208